RROI Quality Policy Statement
Rainbow Research Optics, Inc. (RROI) is engaged in the design, manufacture, coating and supply of substrate optics, including but not limited to lenses, windows, mirrors, multiple element assemblies and stock optics. RROI is committed in complying with all regulatory and legal requirements and meeting and exceeding customer expectations with dedicated implementation of a certified and continually improving Quality Management System. RROI will achieve this by:
- Adopting excellence in everything we do.
- Striving for continual improvement in all aspects of RROI.
- Strict compliance to applicable standard and regulations for all of our activities.
- Management commitment and involvement in the Quality Management System.
- Continually developing the expertise, professionalism, and integrity of our people.
- Understanding our customers’ needs.
- Building strong communication and relationships with our customers and vendors.
RROI will continue to grow and continuously improve the products and services it provided to our customers and the satisfaction of those customers by focusing on the following principles:
- Customer focus.
- Effective leadership.
- Engagement of people.
- Implementing process-based approaches into our work.
- Continuously improving all activities at RROI.
- Providing and maintaining evidence-based decision making.
- Putting an emphasis into relationship management.